T75 (2015) RECentral

Wifi Password
Your wifi password was included on the printed license key page that was included with your system. It is a 8 digit number ending in 2014, 2015, or 201...
Thu, 31 Aug, 2017 at 11:45 PM
Troubleshooting: NWJS shows up instead of echo on Mac
If you see NWJS instead of echo: Drag echo app out of folder Launch echo app Close echo app Drag back into folder Open echo ...
Wed, 6 Sep, 2017 at 1:13 PM
Mac Enable Accessibility
To allow Video Producer to automatically start recording on the mac, you need to grant echo.app permission to use accessibility features. The first time...
Thu, 31 Aug, 2017 at 11:48 PM
Mac Enable Accessibility (Legacy OSX Mountain Lion 10.8)
If your system is on 10.9 or newer, use these instructions - https://echo1612.freshdesk.com/support/solutions/articles/24000014201-mac-enable-accessibility ...
Thu, 31 Aug, 2017 at 11:53 PM
Troubleshooting: Video Producer or Devices Tab start/stop not working
If you try to start or stop a clip using the start/stop button on the devices tab or the video producer mode on the iPad and nothing happens try: PC: Do...
Wed, 6 Sep, 2017 at 1:07 PM
Troubleshooting: Determine if Laptop has 5GHZ
Source: https://grok.lsu.edu/Article.aspx?articleId=17341 Determine 5 GHz Network Band Capability Check on Windows: 1. Click the Windows Start button....
Wed, 6 Sep, 2017 at 1:06 PM
Troubleshooting: Mac Frozen or Locked up when you open echo
If your echo app freezes when you open it, it might be because you have an extremely large clip that it is trying to process. Click your Desktop Pre...
Wed, 6 Sep, 2017 at 1:06 PM
Troubleshooting: RECentral - Unable to find any supported devices
Windows When you are installing RECentral and plug in your AVerCapture HD capture box you might see a spinning blue light and the error message Unable t...
Wed, 6 Sep, 2017 at 1:17 PM
Troubleshooting: Video Save Location Has Been Changed
When using the 2014 Game Capture HD Card Team had modified game capture software so the recorded videos were saved on the desktop.   Echo is ha...
Wed, 6 Sep, 2017 at 1:11 PM