Problem: Computer doesn’t have 5ghz wifi radio
Solution: Connect computer to router with cat5/ethernet cable
Why doesn't my computer see echo 5?
- The router has two physical radio chips inside it, 2GHZ and 5GHZ.
- Most headsets use 2GHZ so we recommend only using 5GHZ
- If your computer doesn’t echo 5 and only sees echo 2 then that means your computer might not have the 5GHZ radio chip inside
- In this case, we recommend connecting your computer to the router using a cat5/ethernet cable
Steps:
Connect computer to router with cat5/ethernet cable
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Turn off WiFi on computer
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Mac - Top right of screen, click wifi button, turn off WIFI
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PC - Look for a physical button, toggle switch or FN+ combo button to turn it off
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When you are connected with cat5 it might say the network is called echo 2, thats ok because the router is named echo 2
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Once the computer is connected to the router, open the echo 1612 computer app and check the IP address in the help tab
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It should read 192.168.3.xxx if it is something different, you are probably connected to another network.
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By default the amped wireless routers use 192.168.3.xxx but I’ve had a few that were programmed to 192.168.2.xxx
- The biggest thing to look for here is 10.xxx.xxx.xxx (that means they are connected to another wifi network)