Problem: Computer doesn’t have 5ghz wifi radio
Solution: Connect computer to router with cat5/ethernet cable
Why doesn't my computer see echo 5?
- The router has two physical radio chips inside it, 2GHZ and 5GHZ.
- Most headsets use 2GHZ so we recommend only using 5GHZ
- If your computer doesn’t echo 5 and only sees echo 2 then that means your computer might not have the 5GHZ radio chip inside
- In this case, we recommend connecting your computer to the router using a cat5/ethernet cable
Connect computer to router with cat5/ethernet cable
Turn off WiFi on computer
Mac - Top right of screen, click wifi button, turn off WIFI
PC - Look for a physical button, toggle switch or FN+ combo button to turn it off
When you are connected with cat5 it might say the network is called echo 2, thats ok because the router is named echo 2
Once the computer is connected to the router, open the echo 1612 computer app and check the IP address in the help tab
It should read 192.168.3.xxx if it is something different, you are probably connected to another network.
By default the amped wireless routers use 192.168.3.xxx but I’ve had a few that were programmed to 192.168.2.xxx
- The biggest thing to look for here is 10.xxx.xxx.xxx (that means they are connected to another wifi network)